FAQs


You may have encountered some problems that can be solved by referring to the following answers~

1. About Face Swap

"Face Swap" refers to the use of AI image technology to replace the facial features of one character onto another picture to create a new composite picture. You can use the Face Swap tool to replace your own face on a celebrity's photo or replace your own face on a good-looking character's avatar to create all kinds of interesting and fun face swap images.
Face Swap Tool: https://remaker.ai/face-swap-free
Firstly, upload an original image, or choose one of the example images we provide (retain areas outside of the face). Secondly, upload a picture of the target face (swap face from original image). Finally, click the "Face Swap" button and our algorithm will automatically detect the facial features and perform the face swap.
Multiple Face Swap Tool: https://remaker.ai/multiple-face-swap
Firstly, upload an original image of a group photo, or select a sample picture, and the algorithm automatically recognizes and splits each face in the image. Next, upload the target face image (one-to-one face swapping for the original image). Finally, click the "Face Swap" button, our algorithm will automatically detect the facial features and perform the face swap.
Video Face Swap :https://assets.vmodel.ai/dev/face-swap-video/
Firstly, upload a video (it's better to generate a video with only 1 face in it). Secondly, upload a picture of the target face. Finally, click the "Face Swap" button and our algorithm will automatically detect the facial features and perform the face swap.
In order to ensure the privacy and security of our users, our face swap function does not provide history for the time being. We suggest you to download the image in time after it is generated.
You can use our AI Art Generator Tool: https://remaker.ai/features/ai-art-generator/,enter a text description to generate the image you want and then do the face swap.
We take the privacy and security of our users very seriously. We do not collect, store or share any information about images uploaded by users. All operations are performed locally to safeguard user privacy and security.

2. About Credit

Each tool in Remaker has 5 free uses for unlogged-in users. After the free times are used up, first time logged in users can get another 30 credits. In addition, you can receive 5 free credits for participating in the daily check-in (valid for the same day).
Firstly, click on the "Price" button on the right side at the top of the page and the credits recharge window will pop up. Secondly, select the points package you want and click "Buy Now" to top up your points. After successful payment, you can wait for a few seconds and the points will be automatically added to your account.
You can wait for a moment, refresh the page to check the arrival of credits. If the points have not arrived for a long time, you can contact the website customer service, or send your registered e-mail account to our mailbox: [email protected], we will add the recharged credits for you.
You can send the payment method you want to add to our website to our customer service, we will add the payment method you want as soon as possible. You can also try to top up with the existing payment methods on the website first.
Please send a screenshot of the payment problem you encountered to the website customer service, or our e-mail: [email protected], we will solve the problem for you as soon as possible.

3. About Website Login

At the top right corner of the page, there is a "Login/Signup" button, click on the button, you can choose WeChat or Google email account to login.
We currently only support Google email login, you can register a Google email account to our website login Oh, this is the Google email registration address: https://support.google.com/mail/answer/56256
It may be that your network speed is slow, you can switch to a faster network. If you are a mobile phone user, we suggest you close the APP that is not in use in the background and try to open our webpage again.

4. Other Questions

You can take a screenshot of the problem you encountered and send it to our website customer service, we will solve it for you as soon as possible. Or you can try to change the browser, change the network and then generate.
Remaker doesn't have a mobile app at the moment, you can use all our features on the website.
It may be that your internet speed is slow, suggest to change a faster internet connection. Or close the extra web pages on your computer, extra APPs in the background of your mobile phone, and open the page again to load.
Remaker focuses on all kinds of AI tools development, you can use AI Art Generator, AI Model Generator, AI Face Swap, AI Product Description Generator, Uncrop Image, Background Remove, AI Background Generator, Watermark Remover, AI Object Replacer, and AI Image Upscaler on our website.
Welcome you to all kinds of business cooperation with us, please contact the website customer service directly, or contact our official e-mail inquiries: [email protected].